We want you to buy with confidence. Every WOSM digital product is covered by a 30-day money-back guarantee.

The guarantee

If you purchase any WOSM program and decide within 30 days that it isn't right for you, email hello@wosm.fit from the address you used at checkout and we'll refund you in full. You don't need to give a reason, though we'd love to hear one so we can improve.

How refunds are processed

• Refunds are issued to the original payment method.
• We process every request within 2 working days of receiving it.
• Depending on your bank or card provider, funds usually appear within 5–10 working days.
• Once a refund is issued, access to the refunded product is removed from your library.

Bundles

The Complete System is refundable in full within 30 days like any other product. We don't offer partial refunds for individual programs within a bundle.

Gift purchases

Gift vouchers are refundable within 30 days provided they haven't been redeemed. Once a voucher has been redeemed, the standard 30-day guarantee applies to the recipient from the date of redemption.

After 30 days

Outside the 30-day window we're generally unable to offer refunds on digital products. That said, if something has genuinely gone wrong — a technical issue, a duplicate purchase, a medical situation — please get in touch. We're humans and we'll look at every case individually.

Abuse

We reserve the right to refuse refunds where we reasonably believe the guarantee is being abused — for example, repeated purchases and refunds of the same product, or evidence that content has been redistributed.

Questions

Email hello@wosm.fit or use the contact form. We reply within one working day.